RepairAuth vs Paper Forms

Paper: you hold up a signed form and say "they signed this." The customer says "I never signed that" or "I signed it for a $200 inspection, not a $2,000 rebuild." With only a signature, you cannot prove otherwise.

RepairAuth: you produce a record showing the exact scope, the second it was authorized, and the device location at your shop. The dispute ends.

Paper gets lost in the shop, filed wrong, or damaged. A dispute surfaces three months later and the original is gone — so you lose, with no evidence.

RepairAuth keeps every authorization in a retrievable digital log. The record is there months later, intact.

Paper is free to print but costs in ink, storage, staff time filing and retrieving, and lost invoices. RepairAuth is $9.99/mo and one new step: text the link, customer taps. It is faster than printing and signing a form.

In 42 states, post-2020 statutes require written authorization before work begins. A paper form technically qualifies, but it does not prove informed, timestamped consent the way the statutes intend. A timestamped digital record does.

Keep paper if you operate in one of the few states with no post-2020 statute update, do fewer than five repairs a day, and have never lost a billing dispute. For everyone else, paper is a risk that one lost dispute will outprice for a decade.