RepairAuth vs DocuSign

RepairAuth: the customer gets an SMS link at the counter, taps to authorize in under 30 seconds, no account or password, and hands the phone back. The repair proceeds the same day.

DocuSign: the customer gets an email, finds it, opens a multi-field document, and signs. At a service counter that round trip stalls — emails go unopened and staff chase signatures for days.

RepairAuth captures three pieces of evidence automatically at signing: an immutable timestamp accurate to the second, the device's GPS location, and an instant PDF receipt to both parties. In small claims court that record answers every question a judge asks.

DocuSign captures a signature and an audit trail, but it is not built to prove a repair was authorized at your shop, at a specific time, for a specific scope.

RepairAuth: $9.99/mo base plus $0.15 per authorization after 50 free each month. A shop doing 3–5 repairs a day pays roughly $17–$24/mo — about $200–$300/year.

DocuSign: business plans run $25–40/mo per user before envelope limits — several times the cost for a workflow it does not specialize in.

RepairAuth is designed for counter operations: enter the customer's phone number, the scope, and the price; the customer taps; you are done. DocuSign expects you to build and maintain document templates — overhead a busy shop does not want.

Choose RepairAuth if you run an independent shop, process 10+ repair orders a day, and want authorization disputes to stop.

Choose DocuSign if you need general e-signature for contracts, employment, and vendor forms. Many shops keep DocuSign for those and use RepairAuth for repair authorization specifically.